This month marks five years since I started organising Homebrew Website Club London. I spent some time looking back over how it all started and survives to this day, even through the challenges of a global pandemic.
Testing usability of a digital product takes on a wide variety of test types and feedback processes that I hope to elaborate on in this article. Designers, developers, product owners and anyone with a vested interested should all partake in this process, from defining the tests to measuring the success and failures of different usability testing.
In this third article I’ll briefly explore the process of user role modelling to highlight specific ways that a website’s delivery can serve the needs of many different types of user in many different environments.